We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Please know that we are monitoring the COVID-19 (Coronavirus) situation closely and will continue to operate based on recommendations from the Colorado Dental Society and the Mayor’s and Governor’s offices. We reopened in May, and would like you to be aware of the following:
• We will be calling each patient 24 hours before their appointment to verbally review the patient questionnaire and to collect a payment, minimizing in-office contact.
• We will be recording all staff and patient temperatures on arrival at the office and having patients fill out a questionnaire. We will have hand sanitizer to be used at the point of entry as well.
• We expect patients to arrive wearing a cloth mask and leave it in place at all times except when in the dental chair for their procedure.
Executive Order D 2020 138 is a mandatory statewide mask order that goes into effect at midnight on July 16, 2020, and will be in effect for 30 days. It may be extended.
• We expect any staff member or patient experiencing flu- or cold-like symptoms (i.e. fever, cough, loss of taste/smell, sore throat, shortness of breath, etc.) or exposed to someone who is ill, to stay home and patients to re-schedule their appointment.
• The office will be a no handshake or embrace atmosphere.
• We will continue to follow CDC and OSHA mandated disinfection protocol and have adopted the recommended PPE (Personal Protective Equipment) for staff.
• We have removed magazines and the beverage station in our reception area and arranged seating to allow for appropriate social distancing.
• We will not be using nitrous oxide until further notice.
• To limit aerosol production, hygienists may not be using ultrasonic scalers, instead, appointments may be completed with hand scaling.
• We are working to phase back to full capacity, as such you may not be scheduled with your typical hygienist and we ask for your flexibility should that occur.
• Patients will sign a consent for treatment.
• We expect that only the scheduled patient will arrive at the office and any other persons (i.e. family members, friends, drivers, etc.) will remain at home or in the car. If a patient does need someone to accompany them into the office, we ask that you call ahead to make arrangements for this exception.
For the most current information, we encourage you to visit our website, Facebook, and Instagram pages. If in spite of the information in this letter, you feel uncomfortable coming to the office, do reach out so we can consider alternatives to help you with your dental needs.
Thank you in advance for your understanding as we navigate these uncharted waters together as a community. We have missed you all more than you know and cannot wait to see you.
Steve, Dawn, Maureen, and Roy
PLEASE CLICK HERE TO DOWNLOAD OUR COVID-19 CONSENT FORMS.
Please fill out and sign these PDF forms, then either email them back to us or bring them into our office at the time of your visit.